FREE SHIPPING for every purchase over 50€!

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FAQ – Frequently Asked Questions

FAQ ABOUT ORDERS AND DELIVERY

Currently, we are shipping to all EU countries.

The shipping cost is 4.0€ for Slovenia and 8.50 € for other countries within the European Union. We offer free shipping on orders over €50.

The approximate shipping durations can be found on our Shipping & Returns page.

You can pay by bank or credit card (MasterCard, Visa, Visa Electron, BA Maestro), Google Pay, PayPal or by direct bank transaction. You choose your payment method at the time of purchase.

Yes, you can return your unused and unopened Beesmetic products free of charge within 30 days after the package arrival date. Read more on our Returns page.

Once your order has been successfully placed, we will send you an e-mail confirming that your order has been accepted. If you can’t find the email, please check your promotions and spam, as sometimes mail ends up there.

No, you will not need to pay import duties inside EU.

GENERAL FAQ

You can read the story of the creation of Beesmetic on the story page.

Beesmetic is a fusion of two words: bees and cosmetics. the two passions that inspired the creation of the brand.

Please contact our support or write us at rebeka@beesmetic.com and we will be happy to answer any questions you may have.